CLEAR EXPECTATIONS. BETTER CONNECTIONS.
Terms of Service
What to expect from our lead generation, property marketing and free homeowner agent matching services.
Yozaly (Pty) Ltd trading as PropMatch SA
Last updated 3 November 2026 · hello@propmatchsa.co.za
On this page
Our business · Free homeowner matching · Lead variability · Quotes & invoices · Questions & rights
1. Who provides the service
PropMatch SA is the trading name of Yozaly (Pty) Ltd. References to “PropMatch SA”, “we”, “us” or “our” in these terms mean Yozaly (Pty) Ltd trading as PropMatch SA.
All quotations and invoices sent to estate agents for our services are issued by Yozaly (Pty) Ltd. This is the legal business behind the PropMatch SA brand. For service, quotation, invoice or account enquiries, contact hello@propmatchsa.co.za.
2. Our services and these terms
We are a South African lead generation and property marketing business. We help estate agents explore seller-lead opportunities and potential mandates, promote specific available properties to potential buyers, and help homeowners find and connect with an estate agent.
We are not a real estate agency. The appointed estate agent or agency is responsible for property advice, valuations, viewings, mandates, negotiations and the sale.
These terms explain use of our website and the general basis of our services. A paid service begins only once its scope and commercial terms have been agreed. Your accepted quotation or service agreement sets out the specific work and any agreed deliverables. Sending an enquiry does not by itself place an order or guarantee that we can assist.
3. Free agent matching for homeowners
Our agent matching and introduction service is free for homeowners. PropMatch SA does not charge homeowners to find or connect them with an estate agent.
You decide whether to appoint an agent after discussing your needs and their proposed approach. Any estate agency fees, commission, marketing charges or mandate terms offered by an agent are separate from our free introduction service and must be discussed and agreed directly with that agent or agency. An introduction does not guarantee a property valuation, sale price or sale date.
4. Leads, enquiries and introductions
A lead is an expression of interest or an enquiry from a potential seller or buyer. It is an opportunity for a conversation, rather than a signed mandate, confirmed appointment, financially qualified buyer or completed transaction. Any qualification criteria, geographic limits or exclusivity arrangements must be specified in the agreed service scope.
We use the information available to assess relevance, but people’s circumstances, intentions, availability and willingness to respond can change. Agents remain responsible for contacting leads, confirming their requirements and suitability, conducting their own checks and managing the relationship professionally.
5. Why lead results vary
Lead volume, quality, relevance, timing and cost per lead may vary from client to client, from campaign to campaign and over time. Results depend on a combination of factors, including:
- Property value, asking price, property type, condition and how competitively the property is positioned.
- The suburb, area, geographic coverage, local demand and the availability of suitable buyers or sellers.
- Advertising budget, campaign duration, targeting, creative material, listing information and the strength of the offer.
- Competition, seasonality, economic and property-market conditions, and changes to advertising platforms.
- The accuracy of information supplied, response times, follow-up and the agent’s ability to convert an enquiry into a relationship.
For these reasons, one client’s results, a past campaign or an illustrative example should not be treated as a promise of the same outcome for another client. We do not promise a fixed number of leads, a particular cost per lead, exclusive leads, a signed mandate, buyer conversion, sale or return on advertising spend unless a specific commitment is expressly included in the agreed written scope. Any such commitment remains governed by that agreement and applicable law.
6. Quotations, campaign scope and payment
Agent quotations and invoices are sent by Yozaly (Pty) Ltd, trading as PropMatch SA. Please review the quotation for the services, campaign period, fees, payment schedule and any applicable taxes. Advertising spend and third-party costs should be identified as included or separate before work starts.
Changes to the property, target area, budget, campaign material or requested deliverables may require an updated scope and quotation. We will agree material changes with you before proceeding.
Cancellation, rescheduling, credits and refunds are handled under the accepted quotation or service agreement and applicable law. These website terms do not create a blanket “no refunds” rule or remove any rights you may have by law. Contact us promptly if you have a concern about the agreed service or an invoice.
7. Information and material you provide
Please supply accurate, current contact information, service areas and property details, and tell us about material changes. Only share personal information, property links, photographs, logos or listing material that you are authorised to provide and use for the requested purpose.
Agents are responsible for having the authority needed to market the relevant property, checking the accuracy of listing claims and complying with their professional and legal obligations. We may ask for clarification before using material or progressing an enquiry.
Do not use the website or our services for misleading listings, unlawful marketing, spam, impersonation or interference with the website. Information received through an introduction must be used for the agreed purpose and handled responsibly.
8. Privacy, cookies and communications
Our Privacy & Cookies page explains how we handle personal information, agent introductions, Google and Meta tracking when enabled, and your cookie choices.
Submitting an enquiry allows us to respond to that request. It does not automatically give consent to unrelated promotional marketing or optional advertising cookies. Agents and third-party platforms have their own privacy responsibilities.
9. Website content and third-party services
Website information describes our services in general terms. Property listings, agent websites and advertising platforms may be operated by third parties, and their own terms apply to their services.
We aim to keep our information accurate and the website available. If you notice an error or experience a service problem, please let us know so we can investigate. Campaign delivery may also be affected by platform reviews, outages or changes outside our direct control; any impact on agreed work should be discussed with us.
Website branding and content must not be copied, misrepresented or used in a way that suggests an unauthorised association. You retain your rights in material you provide, subject to the permission needed to carry out the agreed services.
10. Questions, complaints and your rights
For a service concern or complaint, email hello@propmatchsa.co.za with your name, the relevant quotation or invoice reference, and a description of the issue. We will review it with you and discuss an appropriate resolution.
South African law applies to these terms. Nothing in these terms excludes or limits rights, remedies or responsibilities that cannot lawfully be excluded or limited, including any rights that apply under the Consumer Protection Act. You may use any complaint, regulator or court process available to you under applicable law.
11. Updates to these terms
We may update these website terms as our services change. The current version and its update date will be published on this page. Updates do not retrospectively change an existing accepted quotation or service agreement without agreement, and do not reduce rights protected by law.
Last updated: 3 November 2026.
Let’s clarify the next step.
Questions about these terms, a campaign or an invoice? Contact Yozaly (Pty) Ltd trading as PropMatch SA at hello@propmatchsa.co.za.